We do not share client information. Client information may be shared with approved partners, vendors or affiliates of V-Source Office & Marketing LLC with written or prior approval from client.
ETHICS
We do not honor requests that are illegal or unethical. Clients are encouraged to refrain from such requests.
COMMUNICATION
The email address pm@v-source.biz should be added to all clients and sponsors e-mail address book(s). This will ensure that e-mail communications from V-Source Office & Marketing LLC are received.
V-Source Office & Marketing LLC is not to be held responsible for communication errors between client and firm.
Clients that have an issue should directly e-mail a project manager to be sure the issue is handled in a timely manner.
PROJECT MANAGEMENT
All projects generated through V-Source Office & Marketing LLC including events are professionally managed by a Sr. Project Manager. A Jr. Project Manager may be assigned to select projects that require additional staff and such projects may be assigned an Executive Assistant as needed.
INTERNS
V-Source Office & Marketing employs interns on a quarterly basis. A client may request the use of an intern on any project or we may assign an intern to work under direct supervision of a project manager.
Interns will not have direct communication ability with clients, unless such communication is necessary to complete a paid service. Such communications are under the discretion and are subject to prior approval.
FAIR MARKETING
Only one business type per industry category, per campaign will be represented at one time through V-Source Office & Marketing LLC.
EVENT PARTICIPATION
We reserve the right to re-schedule or substitute events and limit participation without prior notice. We weill try to adhere to a 24 hour prior notification of change via e-mail.
We will continue to distribute sponsors/clients marketing materials/promotional items submitted for distribution at a paid event and any event necessary thereafter until all marketing materials/promotional items provided to us for distribution by a client/sponsor have reached the hand of a potential new customer. GUARANTEE.
Event participation fees are in addition to hourly purchases.
SHIPPING
When having items shipped to V-Source Office & Marketing LLC the client/sponsor is responsible for the cost associated with sending and receiving items.
Client is required to apply tracking and/or insurance to all packages sent to V-Source Office & Marketing LLC. We assume no liability for packages that are lost or damaged in transit to our firm.
Client/sponsor materials shipped to V-Source Office & Marketing LLC will be stored prior to and after paid events, unless or until we receive other written instruction(s) from the client/sponsor.
Our shipping/mailing address is P.O. Box 870350 Atlanta, Georgia 30087.
REFUNDS
We will work to resolve issues, if any, in a timely manner.
MILEAGE
Milelage rate is $0.55 per mile, for tasks completed on location.
PAYMENTS
By submitting any form of payment to V-Source Office & Marketing LLC or any of our Agents, the client is agreeing that they have read, understand and will comply with all of the policies and procedures outlined.
All fees are due in advance. Invoices are due immediately upon receipt.
Personal & Business checks require prior approval. We accept all major credit cards.
Vendor Relations
V-Source Office & Marketing LLC utilizes the relationships that we have built with various vendors to broker and meet the services needs of our clients.
These policies are subject to change and updating.